Nowadays, ordering online has become a popular shopping habit. This also creates opportunities for bad actors to take advantage of vulnerabilities to fraudulently appropriate victims' assets. So how not to become a victim of this trick? […] from Be wary of fake orders to misappropriate assets
by
Editor
schedule10/09/2023
Currently, online ordering has become a popular shopping habit, in addition to traditional shopping. This also creates opportunities for bad actors to take advantage of vulnerabilities in the delivery and receipt process to fraudulently appropriate victims' assets. So how not to become a victim of this trick? Let's Anti-Phishing (CLD) find out in the article below.
Currently, order fraud is one of the issues that is being concerned and handled in many countries around the world, including Vietnam. The situation of falsified orders is very common on e-commerce sites, typically fake orders on e-commerce sites such as Shopee, Lazada, Tiki,...
Frequently used forms of fake orders include: fake orders, false reviews, bad reviews for reasons unrelated to the product, widespread posting but no delivery, reviews with third-party storage accounts, etc. This is detrimental to suppliers, sellers and customers, making it difficult for them to evaluate whether the product or store is reputable or not.
Since the outbreak of the COVID-19 pandemic, ordering on e-commerce platforms has gradually replaced traditional buying habits. Except for a portion of customers using online payment methods, many customers still choose payment methods after receiving the goods. This has created an opportunity for scammers to fake these orders, ship them and appropriate the amount of money that is the order value.
Every day shippers have to deliver hundreds of orders
II. Identifying characteristics and fraud tactics
With the trick of forging orders that victims have placed, scammers often do the following:
Stealing order information:
Fraudsters seek to access the order information storage system of a company or online sales service.
Learn about security and hacking into the system to collect customer order information.
Create fake orders:
Fraudsters use stolen order information to create a fake order with similar content to the original order.
Make sure that the fake order has complete information such as the customer's shipping address and payment method.
Sending fake goods:
Fraudsters use fake orders, sending a package with the same content as the original order.
Make sure the package looks like the real thing on the outside so as not to arouse suspicion in the recipient.
Appropriating money:
Once the counterfeit package is delivered to the receiving address, the fraudster can demand payment from the customer.
Using payment methods online or through other means to collect money from customers without providing actual goods.
III. How to recognize and prevent
To avoid becoming easy prey for scammers, or even a victim of property appropriation, you should pay attention to the following issues:
Buy from a trusted source:
Always choose to buy from trusted and reliable sources, such as major retailers, reputable websites, or sources recommended by friends and relatives who have used them.
Check out reviews and feedback:
Before purchasing from an unfamiliar source, check other users' reviews and feedback.
If there are a lot of negative reviews or bad feedback, consider purchasing from another source.
Check information about the seller:
If you buy from a seller on a website or social network, check the seller's information, such as address, phone number, email, and other contact information.
Make sure this information is reliable and contact the seller directly for confirmation.
Use a reliable shipping service:
Choose reputable and trustworthy shipping services to ensure that your goods arrive safely and without alteration.
Inspect goods upon receipt:
Upon receipt, please inspect the goods carefully to ensure that it matches the description and is not damaged.
If there are any problems, notify the seller or shipping service immediately.
Use a secure payment method:
Always use safe and protected payment methods, such as paying through a third-party security service, a secure e-wallet, or a credit card with shopping insurance.
Be wary of prices that are too cheap:
If a product is sold at a price that is too cheap compared to the market, be wary.
Prices that are too cheap can be a sign of a fraudulent transaction.
Find out about the market price and compare it with the seller's price to make sure it is reasonable and not too unreasonable.
Read and understand the policy and terms:
Before making a purchase, carefully read the seller's policies and terms to clearly understand your rights and responsibilities.
Make sure you understand the return conditions, warranty, and refund policy.
Report fraudulent activity:
If you discover or suspect that you have become a victim of a fraudulent transaction, report it immediately to the relevant authorities or the website's customer care service, bank or agency. so they can support you and prevent similar situations from happening to others.
Always buy and pay online first, limit choosing the COD method to avoid being scammed like this case.
English 
Vietnamese