Today, scammers have countless ways to target our wallets. They can impersonate police officers, bank employees, or even relatives in distress. To maintain your own "security barrier," let's work together with Anti-Fraud... from A 3-step guide to avoiding online scams.
by
Editor CLD
schedule02/02/2026
Today, scammers have countless ways to target our wallets. They can impersonate police officers, bank employees, or even relatives in distress. To maintain your own "security barrier," let's explore the rules of fraud prevention with Anti-Fraud. 3 Steps: Stop – Inspect – Protect.
STOP: Don't believe it too quickly, don't follow it too soon.
Scammers often create a sense of urgency (such as impersonating police officers to threaten arrest warrants, or informing victims that a relative is in trouble) to force victims to act immediately.
When we receive a strange call notifying us of outstanding phone bills, traffic violations, or a message announcing a large prize win, our first reaction is usually anxiety or excitement. That's when malicious individuals take advantage.
Principle: Never provide personal information (ID card number, bank account details) or transfer any money without proper verification.
Memorize: Authorities and banks in Vietnam never They asked people to transfer money via phone to "assist in investigations" or verify financial information.
CHECK: What's real, what's fake?
Scammers today can impersonate very cleverly. Before deciding to do anything, ask yourself: “"Is this really true?"”
Any prize notification, warning call, or suspicious link could be fake. Take proactive steps to control your information:
Do not click on strange links: Never click on links attached to messages (SMS, Zalo, Messenger) to avoid having malware installed or your account stolen.
Independent verification: If you receive a call claiming to be from a bank or business, proactively hang up and call the official hotline number published on that entity's website to clarify.
Tip: If you have any doubts, say "No" and hang up or delete the message immediately. Don't be afraid of being considered impolite to strangers!
Use the following tools: You can check the website's credibility at ai.chongluadao.vn or use CLD's AI chatbot on Zalo To seek advice if you notice any signs of fraud.
SECURITY: Act immediately upon suspicion.
Prevention is better than cure, but if you've unfortunately come into contact with a scammer, acting promptly can significantly minimize losses. If you've already provided information or transferred money, stay calm and take the following steps as quickly as possible:
Contact the bank: Immediately call your bank's hotline to request account blocking, card blocking, or emergency transaction suspension if you have accidentally provided your OTP code or transferred money to a stranger.
Report to the authorities: Come to the office immediately. Nearest local police station (The commune, ward, or town police) or submit a complaint to the investigating agency for timely intervention and support in accordance with Vietnamese law. This is the most important step for authorities to have a basis for tracing and prosecuting criminals.
Report to Anti-Fraud: In addition, please send the information (scam phone number, scammer's account number, fake website link) to us at the following address: chongluadao.vn/report. Each of your reports is a building block in the early warning system, helping millions of other users avoid falling into the same trap.
Spread the word: By sharing your story, you will help your friends and neighbors avoid the area, leaving the perpetrators with no opportunity to act.
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